Our Policy


We require at least 48 hours to re schedule any appointments and 24 hours for any cancellations. Failure to inform us of cancellations in this time frame or any no shows will result in a full service charge.

Due to recent increase in last minute cancellations and No shows, as a Salon we have decided to introduce a deposit system. This will now mean that when clients are booking big appointments such as balayage transformations , foil transformations , and any other big colour service a 50% deposit will now be required to secure your booking. Extentions deposits will remain the same.

Colour products should only be used on over 16s and If the stylist carrying out the service doubts the age of their client they will need to be able to provide proof of age such as passport/ provisional driving license.