Our Policy

We require 48 hours to re schedule any appointments and 24 hours for any cancellations. Failure to inform us of cancellations in this time frame or any no shows will result in a full service charge, and you will not be able to book in for your next appointment until we receive payment. 

Due to recent increase in last minute cancellations and No shows, as a Salon we have decided to introduce a deposit system a £50 deposit for all colour services and restyles. If you book online for these services, we will contact you to collect the deposit and arrange any necessary skin test.  

Colour products should only be used on over 16s and If the stylist carrying out the service doubts the age of their client they will need to be able to provide proof of age such as passport/ provisional driving license.

To ensure your safety and comply with our professional health and safety standards we do require a skin allergy patch test which is required for all our new clients and any client who has not received a colour service at our salon within the last 6 months. The test must be carried out at least 48 hours before your scheduled appointment. Our team will arrange this with you when booking your service. A small amount of colour will be applied behind your ear to check for any sensitivity.